India's answer to Amazon.com

Posted by Unknown on 10:44 with No comments
After the big billion day, a few points about Flipkart:
1. It started off with a capital of 4 lakh rupees.
2‘Don't count your customers before they smile' is the company's operating mantra,
3. Flipkart cannot deliver more than 60 to 70 per cent  products through their own network.
4. Company's biggest challenge is Reverse Logistics(The process of returning a product to the company for some reason)
5.The founders don't think discounts can replace the customer's satisfaction of being serviced promptly and efficiently.(A right concept for sure)
6. Flipkart uses their Data to ‘surprise and delight' the customers.
7. Amazingly, Flipkart's profits after tax remain negative till now.(It's natural though)
8.Finally,Hats off to the duo as we are bound to say - “There are some things you can't buy online… For everything else, there's Flipkart!”